All courses | Surgetraining

Online users

No online users (last 5 minutes)

Calendar

Monday	Tuesday	Wednesday	Thursday	Friday	Saturday	Sunday
No events, Monday, 1 September No events, Monday, 1 September	No events, Tuesday, 2 September No events, Tuesday, 2 September	No events, Wednesday, 3 September No events, Wednesday, 3 September	No events, Thursday, 4 September No events, Thursday, 4 September	No events, Friday, 5 September No events, Friday, 5 September	No events, Saturday, 6 September No events, Saturday, 6 September	No events, Sunday, 7 September No events, Sunday, 7 September
No events, Monday, 8 September No events, Monday, 8 September	No events, Tuesday, 9 September No events, Tuesday, 9 September	No events, Wednesday, 10 September No events, Wednesday, 10 September	No events, Thursday, 11 September No events, Thursday, 11 September	No events, Friday, 12 September No events, Friday, 12 September	No events, Saturday, 13 September No events, Saturday, 13 September	No events, Sunday, 14 September No events, Sunday, 14 September
No events, Monday, 15 September No events, Monday, 15 September	No events, Tuesday, 16 September No events, Tuesday, 16 September	No events, Wednesday, 17 September No events, Wednesday, 17 September	No events, Thursday, 18 September No events, Thursday, 18 September	No events, Friday, 19 September No events, Friday, 19 September	No events, Saturday, 20 September No events, Saturday, 20 September	No events, Sunday, 21 September No events, Sunday, 21 September
No events, Monday, 22 September No events, Monday, 22 September	No events, Tuesday, 23 September No events, Tuesday, 23 September	No events, Wednesday, 24 September No events, Wednesday, 24 September	No events, Thursday, 25 September No events, Thursday, 25 September	No events, Friday, 26 September No events, Friday, 26 September	No events, Saturday, 27 September No events, Saturday, 27 September	No events, Sunday, 28 September No events, Sunday, 28 September
No events, Monday, 29 September No events, Monday, 29 September	No events, Tuesday, 30 September No events, Tuesday, 30 September

Soft Skills

Soft Skills for exceptional Customer Service

Mastering the Soft Skills to boost your customer service.

Alexander Sanchez

Trainer

Soft Skills

Soft Skills And Sales Skills

Mastering both soft skills and sales skills is essential for success. Soft skills, such as active listening, empathy, adaptability, positive attitude, teamwork, and patience, help agents connect with customers, build trust, and provide a smooth, satisfying experience.

Alexander Sanchez

Trainer

September 2025